Refund policy

The refund policy of our Website

There is No Refund possible for Digital Card or Gift Cards if the card is delivered to you via our delivery team. If we couldn’t send you your desired product within our promised time we will Refund you full amount you sent us while ordering. Authorities are not responsible if goods are delivered elsewhere due to incorrect shipping address. If for any reason the customer does not take delivery of the product after completing the order, the rest is refunded leaving 5% VoucherBD out of the total amount.

Delivery may take 30 minutes to 2 hours after your order has been processed, in some cases up to 24 hours

However if you couldn’t use your card our 24/7 support team is ready to help you out.

Need help?

Contact us at support@voucherbd.com for questions related to refunds and returns.